Cookie Policy

This page covers the cookies and comparable technologies KeepFlow L.L.C-FZ (“KeepFlow”, “we”, “our”, or “us”) relies on when you open sufox.com, browse our marketing pages, or reach certain parts of the Services: what these technologies are, the jobs they do, the categories in play, and every way you can control them. Read it side by side with our Privacy Policy.

What we mean by cookies

A cookie is a small text record that a website or online service saves in your browser, on your device, or in local storage. Related techniques — pixels, tags, SDKs, scripts, local storage objects — do comparable work, so throughout this page “cookies” stands for the whole family unless the context says otherwise.

Two lifetimes exist: session cookies vanish once the browser closes, while persistent ones stay on the device for a defined period or until removed. And two origins: some are set by us, others by third parties that act for us or supply tools, analytics, integrations, or embedded services.

The jobs cookies do for us

• keeping the core of the Website and Services working — page navigation, load balancing, authentication, fraud prevention, security controls;
• holding on to your preferences: language, settings, interface choices;
• measuring how visitors and customers move through the Website and Services, so performance and experience can improve;
• powering demos, forms, integrations, chat, and other embedded functionality;
• where allowed — personalising content, gauging campaign results, and supporting marketing or retargeting.

The categories in play

Cookies set by other companies

Third-party providers behind analytics, hosting, payments, embedded media, communication tools, support widgets, security, and advertising can set cookies of their own. Whatever those parties collect falls under their own privacy and cookie notices, not this one.

Choosing reputable providers and configuring their tools with privacy in mind is something we make reasonable efforts to do — but full control over third-party cookie behaviour is not in our hands, so check the relevant providers’ notices where it matters to you.

Your consent and how to change it

Wherever the law demands it, non-essential cookies wait for your consent before landing on your device. Preferences can be adjusted through whichever cookie banner or preference centre the Website offers.

Browser and device settings offer another lever: block cookies or wipe those already stored. One caveat — shutting out essential cookies can degrade functionality, lock secure areas, or leave parts of the Website or Services broken.

Controls inside your browser

Nearly every browser can show the cookies it holds, remove them one by one or all at once, refuse third-party cookies, or shut out cookies from chosen sites entirely.

Clearing local storage and other site data is usually possible too.

Bear in mind that these settings live per browser and per device — switch either, or wipe your data, and the choices need setting again.

Do Not Track signals

Browsers sometimes ship a “Do Not Track” switch or similar preference signals. No single technical standard tells services how to read every such signal, so our systems may handle them unevenly — except where the law directs a specific response.

When this policy changes

Shifts in law, technology, or our own cookie usage can call for revisions here. A materially changed version appears on the Website with a refreshed effective date.

How to reach us

Questions about this Cookie Policy, or about the cookies and similar technologies we use, go to support@sufox.com, or by post to Meydan Grandstand, 6th floor, Meydan Road, Nad Al Sheba, Dubai, U.A.E.