One flat price. Unlimited teammates. AI included.
The whole support workspace — inbox, knowledge base, campaigns, analytics. Your bill doesn't grow with your team or your ticket volume.
No credit card required
The whole support stack. Under one roof.
Most questions never reach your team
Answers come from your own documentation, sources attached — and the handover happens the instant confidence drops.
Every channel. One queue.
Site chat, email, WhatsApp and Telegram converge into one owned queue.
Knowledge that answers back
One published article, and the AI starts quoting it everywhere — widget, email, help center — immediately.
What's breaking, and why
Per-channel, per-topic, per-teammate numbers in real time — anomalies show up while they're still small.
Reach out before they ask
Write a campaign once; banners, announcements and emails fan out to every surface together.
Try it on your own tickets.
Free for two weeks. Nothing held back. No card.
Your best agent, in every seat
A drafted, sourced, translated reply waits in the composer — the human's job is the final glance.
One AI. Wired into everything.
A single model reads the docs, handles the conversations, writes the summaries and keeps an eye on your metrics. One lesson, learned everywhere at once.
Inbox
Card locked after failed payment
Resolved · AIKnowledge Base
Refunds & cancellations
Thirty days, full refund, zero questions.
Analytics
Campaigns
How likely are you to recommend us?
Copilot
Twice the volume. None of the hiring.
Eleven familiar support headaches — and how each one plays out with an AI on point.
How do I change my billing email?
Sure — that takes under a minute:
- 1.Open Settings → Billing
- 2.Click Edit next to “Billing email”
- 3.Approve it via the link now in your inbox
AI Agent. Hand the repeat questions to the AI for good
How-tos and account basics get complete answers on the spot — real resolution, not a canned autoresponse. Humans only ever see the conversations that deserve one.
Can I add a second address to my account?
NPayment won't go through on renewal
Assigned to SofiaNeed a receipt for my last payment
SCan I pause my plan for a month?
NInbox. Every channel. One inbox. Nothing slips.
Live chat, WhatsApp, Telegram, email and your mobile app pour into a single owned queue. No browser-tab roulette, no double replies, no thread nobody noticed.
My export is stuck, what do I do?
Restarted it on my end — generation is running and the file reaches your email shortly. It'll also be waiting under Reports → Exports.
AI Agent. Full 24/7 coverage. Zero night shifts.
A customer in any timezone gets a proper answer at 3am. Your people wake up to a quiet queue instead of a pile of overnight frustration.
Refund for the March 12 order is done on our side — the $49 travels back to your card over the next 3–5 business days, with an email confirmation the moment it posts.
Copilot. AI drafts. Your team sends.
Right inside the composer, Copilot assembles a reply from your documentation and the customer's record. A teammate skims, adjusts, sends — humans keep the last word.
Knowledge Base. Docs that actually deflect tickets
A help center people search before they write in — plus gap mining that ranks unanswered questions by ticket volume, so the next article you write is the one that pays off.
On Pro since Mar 2025 · one May refund, approved. The refund window runs 14 days.
Copilot. Day-one juniors, senior-level answers
Plan, history, past issues and the relevant docs appear the moment a junior opens the thread — sourced. Week one stops being shadowing and becomes closing.
Conversation volume
Last 14 daysAnalytics. Know why volume spiked — the same day
The moment volume jumps you can name the topic, channel or release behind it — no report-building required. Come budget season you bring deflection, CSAT and cost figures, not anecdotes.
Can I log in with Face ID?
Resolved by AINeed a copy of my January invoice
AInbox. In-app help that lives where your users do
One SDK and native chat appears in your iOS and Android builds — powered by the very agent, queue and history that run everywhere else. Announcements reach users on their phones, and reaching a human takes one tap.
Messaging. Reach your customers every possible way
Banners, announcements, posts, emails, surveys, cross-channel campaigns — the entire outbound toolbox sits inside the flat price. Start the conversation before the bug report starts it for you.
How likely are you to recommend us?
Surveys. Catch unhappy customers before they churn
After each resolved thread a satisfaction prompt goes out on its own — no survey-tool chasing. A low score raises a flag immediately, while the relationship is still fixable.
Same wizard for Zendesk, Intercom and FreshdeskHelpdesk migration. Leaving Zendesk, Intercom or Freshdesk? Nothing stays behind.
The migration wizard lifts conversations, help center, macros and settings straight out of the old tool — live and searchable in Sufox from the first morning, not rotting in an export file.
Go live in hours, not weeks
No code, three moves — most teams greet their first customer before the day is out.
Start fresh — or switch in a day
On Zendesk, Freshdesk or Intercom today? The importer carries your articles, history and macros across for you.
Connect channels and knowledge
Wire up chat, email, WhatsApp and Telegram, then aim Sufox at your documentation — it ingests everything and starts citing.
Let it answer
The agent works the front of the queue and passes anything human-shaped backward without dropping context.
Your customers won't wait.
Neither should you.
Two free weeks. Everything included, one flat number, zero seat counting. Migration? We handle it — free.